Privacy Policy

Personal Information Protection Policy

We, EM Research Organization, Inc. as a business entity engaged in support for the use and dissemination of EM Technology, wholesale and retail operations of EM-related products, logistics management operations, accommodation, food and beverage services, and other various services, recognize that protecting the personal information of our customers, business partners, officers, employees, and others is a serious social responsibility. We recognize that protecting the personal information of our customers, business partners, executives and employees is an important social responsibility. In order to protect the rights of individuals, we comply with all laws and regulations related to personal information, and have established the following policies to protect such information.

1. Acquisition and use of personal information

In consideration of the nature and scale of our business, we will acquire, use, and provide appropriate personal information within the scope of the purpose of use, and will not use it for purposes other than those stipulated by law.
When personal information is shared among the EM Group, we will specify and clarify as much as possible the purpose of use and other necessary matters.

2. Disclosure and provision of personal information to third parties

Except in the following cases, personal information will not be disclosed or provided to third parties without the consent of the individual.

  1. When disclosing or providing personal information in a form that does not allow individuals to be identified (e.g., statistical data).
  2. When disclosing or providing personal information to subcontractors to the extent necessary for business operations.
  3. In the event of business succession due to merger, company split, business transfer, or other reasons.
  4. When required by law, etc.

3. Security Control Measures for Personal Information

Appropriate security measures are taken to prevent unauthorized access to personal information, as well as loss, falsification, or leakage of personal information.
We will establish and steadily implement regulations regarding the handling of personal information, and continuously improve them.

4. Compliance with Laws and Regulations

We will comply with laws, regulations, and other rules related to the handling of personal information, and will continuously review and improve our policies in relation to compliance.

This policy will be disclosed to the public and made known to all officers, employees, and contractors, and efforts will be made to educate and enlighten each of them in order to enhance the protection of personal information. If you have any questions, concerns, or complaints regarding this policy or personal information, please contact us at the following address.

[For inquiries, please contact us at the following address]
EM Research Organization, Inc.  TEL: +81-98-935-0202

New policy establishment date: October 1, 2020
Last revised: August 1, 2022

EM Research Organization, Inc.
Representative Director  Shin Higa

Handling of Personal Information

1. Purpose of Use of Personal Information

EM Research Organization, Inc. will use the personal information we receive for the following purposes.

  1. Personal information of customers and business partners.
    To provide products and services handled by EM Research Organization, Inc. .
    To inform you of products and services handled by EM Research Organization, Inc. . and to introduce related services.
    To provide technical guidance on agriculture, etc. provided by EM Research Organization, Inc. .
    To provide and manage member services provided by EM Research Organization, Inc. .
    To issue questionnaires and improve products and services, affected by EM Research Organization, Inc. .
    To provide information on events held by EM Research Organization, Inc. .
    To communicate regarding business transactions, etc.
    To respond to inquiries and other requests.
    For other purposes agreed upon in advance to contact you regarding transactions, etc.

  2. Personal information related to employment applicants, employee management, etc.
    For employment selection.
    For labor management (including health information).
    For accounting purposes.

  3. Personal information related to security cameras installed in the facility.
    To prevent crime and maintain safety in facilities.

2. Use for purposes other than the above

If we intend to use personal information for any purpose other than those listed above, we will obtain the consent of the person concerned (except when permitted by law).

3. Joint Use of Personal Information

The personal information entrusted to us will be shared as follows. Please refer to [Sharing of Personal Information within the EM Group] for details on the sharing of personal information within the EM Group.

4. Outsourcing of Personal Information

In the event that the handling of personal information is outsourced, the work will be outsourced to a contractor that meets EM Group's standards.

5. Disclosure, Correction, Suspension of Use, etc. of Personal Information

When we receive a request to disclose, correct, or discontinue the use of personal information, we will respond to the request after confirming the identity of the person making the request.

6. Voluntary nature of personal information

If personal information is missing or incorrect, we may not be able to respond appropriately.

7. Use of cookies

We use cookies to enable users to use the EM Group's website conveniently. Cookies are a mechanism that allows website providers to temporarily write and store data on the computers of website visitors through their browsers for the efficient operation of the Internet and to measure the effectiveness of usage. The use of cookies allows the computer to be identified, but they do not contain information that identifies the individual user and cannot be used to identify the user. Users can reject the receipt of cookies by setting their browsers. Please contact the manufacturer of your browser for information on how to configure your browser settings.

8. Inquiries about personal information

If you have any questions, concerns, or complaints regarding personal information, please contact us at the following address.

[Contact]
EM Research Organization, Inc. TEL: +81-98-935-0202

Personal Information Protection Manager Takao Agena

Shared Use of Personal Information by the EM Group

EM Group will jointly use customers' personal information as follows.

1. Companies with which personal information will be shared are:

General Incorporated Association EM Group Holdings
1478 Kishaba, Kitanakagusuku-Son, Nakagami-Gun, Okinawa 901-2311, Japan
Representative Director Shin Higa

EM Research Organization, Inc.
1478 Kishaba, Kitanakagusuku-Son, Nakagami-Gun, Okinawa 901-2311, Japan
Representative Director  Shin Higa

EM Wellness Resort, Inc.
1478 Kishaba, Kitanakagusuku-Son, Nakagami-Gun, Okinawa 901-2311, Japan
Representative Director  Yasushi Nishibuchi

Agricultural production corporation Sunshine Farm, Inc.
1478 Kishaba, Kitanakagusuku-Son, Nakagami-Gun, Okinawa 901-2311, Japan
Representative Director  Yasushi Nishibuchi

EM Seikatsu, Inc.
148, 5-chome, Gokuraku, Meito-Ku, Nagoya-Shi, Aichi 465-0053, Japan
Representative Director Shin Higa

EM Seikatsu Tsuhan, Inc.
148, 5-chome, Gokuraku, Meito-Ku, Nagoya-Shi, Aichi 465-0053, Japan
Representative Director Shin Higa

2. Purpose of joint use

To provide products and services handled by the EM Group.
To provide information on products and services handled by the EM Group and related services.
To provide technical guidance on agriculture, etc. provided by the EM Group.
To provide and manage member services provided by the EM Group.
To request questionnaires and develop better products and services by the EM Group.
To provide information on events held by the EM Group.
To communicate regarding business transactions, etc.
To respond to inquiries and other requests.
For other purposes agreed upon in advance to communicate with you regarding transactions, etc.

3. Items of personal information to be shared

Name, address, contact information (telephone number, etc.), occupation, place of employment, purchase and usage information, etc.

4. Method of obtaining personal information to be shared

Telephone, fax, Internet, application forms, questionnaires, and other written documents.

5. Party responsible for shared use

EM Seikatsu, Inc. Customer Relations Office
Personal Information Protection Manager: Hiroyuki Sakurai

Processing of Resident Data in EEAs (GDPR Privacy Policy)

1. An overview of data protection

General information

We process your personal data in compliance with EU law or the laws of EU/EEA member states to which the EU General Data Protection Regulation and regulations under the national laws of EU member states on data protection apply. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on our website

Who is the responsible party for the recording of data on this website (i.e. the “controller”)?
The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.
Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.

What are the purposes we use your data for?

Access logs for this website will be used for access analysis and security measures for the server that operates this website. Information you provide on our inquiry form will be used to respond to your inquiry. Information you provide on our event registration form will be used to provide you with information about the event.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.
Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analyzed when your visit our website. Such analyses are performed primarily with cookies and with what we refer to as analysis programs. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you. You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about this, please consult our Data Protection Declaration below.
You do have the option to object to such analyses. We will brief you on the objection options in this Data Protection Declaration.

2. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

EM Research Organization Inc.
1478 Kishaba, Kitanakagusuku-Son,
Nakagami-Gun, Okinawa, 901-2311,
Japan
Phone: +81-98-935-0202
Fax: +81-98-935-0205
E-mail: contact_emrojapan1994@emro.co.jp
URL: http://emrojapan.com/

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defense of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).

If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

Information about, blockage, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

  • In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
  • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
  • If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
  • If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

3. Recording of data on our website

Cookies

In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.

Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimized provision of the operator’s services. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection Declaration.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We may share data with other companies in our group in order to achieve the purposes described in this chapter. In such cases, we will take steps to ensure that the transfer and processing of data is appropriate and lawful.

4. Analysis tools

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

5. Social Media

a) We use social media networks (like Facebook, Instagram etc.).
If you visit one of our social media sites (e.g. Facebook), we, together with the operator of the social media platform, are responsible for the data processing processes triggered during this visit. You can exercise your rights (information, correction, deletion, restriction of processing, data portability and complaint) in principle both against us as well as assert the operator of the respective social media portal (e.g. against Facebook).

b) You'll find more details regarding the purpose and extent of collecting data and their processing by the plug-in provider in the enclosed privacy policies of these providers. The policies also contain more details about the relevant rights and configuration options you have when it comes to protecting your privacy.

c) Addresses of the respective providers and the URL of their privacy policies:

Facebook

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php;

More details regarding data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook.com/about/privacy/your-info#everyoneinfo.

Facebook has subjected itself to the EU-US-Privacy-Shield, https://www.privacyshield.gov/EU-US-Framework

Instagram

Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA; https://help.instagram.com/519522125107875 or alternatively http://instagram.com/about/legal/privacy/

YouTube with expanded data protection integration

Our website uses plug-ins of the YouTube platform, which is being operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.


We use YouTube in the expanded data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. Nevertheless, this does not necessarily mean that the sharing of data with YouTube partners can be ruled out as a result of the expanded data protection mode. For instance, regardless of whether you are watching a video, YouTube will always establish a connection with the Google DoubleClick network.

As soon as you start to play a YouTube video on our website, a connection to YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.

Furthermore, after you have started to play a video, YouTube will be able to place various cookies on your device. With the assistance of these cookies, YouTube will be able to obtain information about our website visitor. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud. These cookies will stay on your device until you delete them.
Under certain circumstances, additional data processing transactions may be triggered after you have started to play a YouTube video, which are beyond our control. The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest. For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en.